Amankila Manggis Karangasem
At the moment Amankila, Karangasem is looking for qualified candidate for:
Front Office - Chinese (Mandarin) Speakers
You will be working within the Front Office Department, responsible for ensuring excellence in all aspects of guest reception, check-in/out, concierge support, and guest services within the hotel, in line with our service standards and brand promises. Ensure smooth, efficient service and exceptional experiences for Mandarin-speaking guests. Build
and maintain strong relationships with Mandarin-speaking guests, travel partners, agents, and key stakeholders.
Candidates should possess the following skills and attributes:
- Professional fluency in Mandarin Chinese (speaking, reading, and writing), often with a preferred certification like HSK Level 3 or higher, plus working proficiency in English.
- A diploma or university, vocational qualification, or a degree in hotel management, tourism, or a related field.
- Familiarity with hotel software systems, such as OPERA System or basic reservation tools.
- Problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
- Analytical, well-organized with an aptitude for problem solving and critical thinking.
- 2 years of experience in guest relations, front office, or customer-facing hospitality roles in five-star hotel experience or Luxury resorts.
- Willingness to work shifts, weekends, and holidays according to hotel operational needs.
Interviews will be held immediately for the selected candidates.
Please send your updated resume (CV) at the latest 30th of October 2026 to:
[email protected] with the title of the job that you're applying on the email subject
