Mercure Jakarta Batavia - Loker Hotelier.
Mercure Jakarta Batavia
Position available:
1. Guest Service Agent (Mandarin Speaker)
About the role:
- Welcomes guests and takes care of them from arrival to departure.
- Assists guests with check-in, check-out, and any issues related to room service.
- Handles guest complaints and feedback promptly.
- Manages guest mail and messages, and answers phone calls.
- Maintains a high standard of personal appearance, develops friendly relationships with guests, and ensures hygiene at all times.
Your skills & experiences:
- Fluent in both written and spoken Mandarin and English
- Customer-oriented
- Professional with a positive mindset
Why work for accor:
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor's learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
How to apply:
Email your recent cv to: [email protected]
