The Royal Purnama Art Suites & Villas - Loker Hotelier
The Royal Purnama Art Suites & Villas, a luxury beachfront boutique resort situated between Sanur and Ubud (Sukawati) is urgently looking for top candidates to join our excellent team:
Reservation Agent
Requirements:
- At least 1-2 years as reservation agent in a 5-star hotel or (villa) resort)
- Being able to work with the hotel reservation system / VHP
- Having prior experience or able to learn some of basic e-commerce tasks like managing OTA's through the channel manager, setting up packages/promos in the booking engine
- Being able to quickly reply to enquiries through the different channels like email, telephone, WA, social media, etc
- Having a sales mindset, looking for ways to maximizing revenue opportunities
- Being accurate in creating daily reports
- Excellent communication, a good listener, great selling skills, can adapt quickly and has an in-depth knowledge of the hotel features, room information about surrounding area
- Ensuring the reservation provides a professional and friendly service for all customers
- The ability to multi-task and perform under pressure
- The ability to learn new tasks in a fast manner
- Excellent computer skills (VHP, Microsoft word, excel, outlook express, internet) with attention to detail
- Fluent in English (oral and written)
Kindly send your application letter (in English) and updated CV with recent photograph (at latest by July 24th, 2021) to: [email protected]
Put the position you are applying for in the subject line.
Only shortlisted candidates will be contacted. Thank you!
