Jakarta Airport Hotel - LokerHotelier
Jakarta Airport Hotel is a transit hotel located in the departure Terminal 2E of Soekarno-Hatta International Airport. Jakarta Airport Hotel is a strategic resting place for travelers waiting for their next flight or just for those who need a well-deserved rest after a long flight. This hotel consists of 82 rooms, 2 meeting rooms, as well as a restaurant and smoking lounge; all facing the splendid view of the airport runway.
We are currently looking for
1. FDA / Night Audit position
Job Description:
- Responsible for all check-in and check-out processes
- Handling guest complaints and/or feedbacks, as well as provide prompt response
- Handling telephone calls and emails
- Promoting and actively supporting hotel facilities by doing upselling
- Responsible for managing cash cashier during shift
- Ensuring arrival, departure, and pick-up processes run smoothly
- Balancing all payment cash, CC, and city ledger. Reconcile outlet bills and room guest bill
- Ensure shuttle service, wake up call, and breakfast box requests to run smoothly
- Other related responsibilities that may be delegated according to operational needs
Qualifications:
- Min. of 2 years of experience in the same position
- Able to work under pressure in a flexible environment (transit)
- Required fluent English (oral & writing)
- Previous experience on Rhapsody Realta is preferred
- Customer service, service excellence, upselling skills
- Willing to be relocated to Terminal 2E, Soekarno-Hatta International Airport
Kindly send your application letter, CV, and a recent photograph to [email protected]
with the email subject of “HR – FDA NA – Name”
Only shortlisted candidates will be contacted
