Novotel Suites Yogyakarta Malioboro - Loker Hotelier
Novotel Suites Yogyakarta Malioboro
Position to offer:
- Front Desk Agent
About the role:
- Handle guest arrivals and departments, manage reservations, and ensure a smooth and efficient process
- Assist guest inquiries, handle complaints, and provide personalized service to ensure guest satisfaction
- Manage room assignments, coordinate with other departments, handle billing transactions, and maintain accurate guest records
Your skills & experiences:
- Excellent verbal communication, customer service and problem solving abilities
- Familiar with hotel reservation systems, check-in/check-out procedures, billing, and front office operations
- Experienced in handling guest inquiries, complaints, special requests, and coordinating with other hotel departments
Why work for Accor:
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor's learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
How to apply
Send your application and CV to: [email protected] cc: [email protected] cc: [email protected]
